Marketing Live eFax is all done completely through your Virtual Office. You will need to be logged into your Virtual Office to Send & Receive eFaxes.
To SEND an eFax
Click on NEW -> FAX (at the top). Type in the fax number (always include 1+area code) and any other details you wish. A Marketing Live cover page is always used and automatically generated. You will automatically receive an email confirmation of success or failure in your Virtual Office account.
To RECEIVE an eFax
The incoming Toll-Free eFax number is (866) 384-9064.
You will need to make sure the sender includes your Virtual Office e-Mail Account as the TO: at the top of their fax and/or cover letter. The eFax will then be routed into your Virtual Office account Inbox.
Click here to see example
It is highly recommended the email address is typed (or at least extremely legible). The Virtual Office OCR (Optical Character Recognition) System may have a difficult time scanning and reading handwritten email addresses.
If the eFax OCR System cannot determine the email address, or if the email address is not a Virtual Office account, then it will go into a general purpose eFax storage area that can only be retrieved by your Marketing Live Customer Service Rep.